Privacy Policy

This Policy represents how Pure Pilates Studio and its related entities, affiliates and franchisees manages your personal information. This Privacy Policy document explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. In addition to this Privacy Policy, we may also have specific and additional privacy provisions that apply to certain activities and promotions. In the event of any inconsistency between the provisions of this Privacy Policy and those other specific and additional provisions, the specific and additional provisions provided to you will apply. This Privacy Policy may be amended from time to time and may be revised. This Privacy Policy represents the latest version of the Pure Pilates Studio Privacy Policy.

1. YOUR PERSONAL INFORMATION

Pure Pilates Studio recognises that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that trust seriously. Unless you give us explicit consent to act otherwise, the following policy will govern how Pure Pilates Studio handles your personal information and safeguards your privacy. By applying for and using Pure Pilates Studio products and/or services, you consent to Pure Pilates Studio using your personal information as set out in this Privacy Policy.

1.1 Collect Information

We collect your personal information directly from you, via our website, social media communications including whatsapp, Instagram etc and in our studios. We collect your information to provide selected services to you at your request and to ensure that you receive the best possible service.

Types of information which Pure Pilates Studio gathers may include:-

(a) Information that you give us

Information that is entered into https://www.purepilates.co.in/ or provided on an application at our studios or any social media platforms including whatsapp is received and stored by Pure Pilates Studio. We may utilise the information you provide, such as your name, phone number, date of birth, residential address and email address on creating your account to communicate with you. In addition to the above we may also collect Health-related details provided for fitness assessments (with consent).

(b) Automatic information Includes non-personal information, Pure Pilates Studio may record anonymous information which tells us about visitors to our website but not the identity of those visitors. For example Browser type, IP address, Pages visited and time spent and Device information.

(c) Email communications We receive personal information from you when you provide your contact details and email address when you interact with or contact Pure Pilates Studio.

(d) Digital communications We receive personal information from you when you interact with, or contact us via, Pure Pilates Studio social media, such as, but not limited to, Facebook and Instagram.

(e) Information regarding your use of the website or in studio

(i) Information that you provide to us for the purposes of registering on our website or in our studios (which may include credit card information for billing purposes);

(ii) Information about your transactions carried out between yourself and Pure Pilates Studio;

(iii) Information that you provide for the purposes of subscribing to the services offered by Pure Pilates Studio;

(iv) Any other information that you send or provide to Pure Pilates Studio.

(f) Surveillance and CCTV Policy Purpose of Collection To ensure the safety of our clients, staff, and the security of our equipment, Pure Pilates Studio operates a Closed-Circuit Television (CCTV) system within the premises. Footage is recorded strictly for the purposes of security, incident investigation, and maintaining a safe environment for physical practice. Access to this footage is restricted and can only be viewed by authorised personnel.

(g) Data Security We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

1.2 How We Use Your Information

Pure Pilates Studio collects and holds personal information about you in order to provide and manage our products and services to you. Personal information is used only for the purpose for which it is submitted or for such other secondary purposes that are related to that purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. To Process payments and bookings. Communicate with you in relation with (appointment reminders, newsletters, promotions). Improving the quality of services provided to you; and Sending you marketing communications, where you opt in to receiving them. We may use personally identifiable information in a summative form to improve our services and make them more responsive to the needs of our customers. We do not sell your personal data. This statistical compilation and analysis of information may be used by us or shared/provided to others (payment processors, booking platforms) and affiliates for a summary report for marketing, advertising or research purposes. Please note that if at any time Pure Pilates Studio is required by law to release information about you, we must cooperate fully. We may also disclose your information in order to investigate, halt or take action regarding illegal activities.

3. Right to Know

Depending on your location, you may have rights to: Access the personal data we hold, To submit such a request, you may contact us at the email. Request correction or deletion Opt out of marketing communications

4. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those sites.

5. Cookies and Tracking Technologies

Cookies are small pieces of information sent by a web server to a web browser which allows the server to uniquely identify the browser on each page. Other tracking technologies are also used which are similar to cookies. This can include pixel tags and tracking URLs. All these technologies are together referred to in this Policy as “Cookies”. We may use cookies or similar tracking technologies to enhance your experience. You can choose to disable cookies via your browser settings.

6. UPDATING THIS POLICY

Studio Pilates International may update this Privacy Policy from time to time by posting a new version of the Policy on this website. Please review this Privacy Notice periodically to ensure you are aware of any changes.